The Memory Jogger II Healthcare Edition

The Memory Jogger II Healthcare Edition


The Memory Jogger? II Revised Healthcare Edition The best resource for helping hospitals, clinics, physician practices and medical teams to learn about and implement quality improvement processes. Who should buy it Healthcare administrators? Chief Medical Officers? Chief Nursing Officers? Emergency Department Directors? Patient Care Directors? Quality and Safety managers? Human Resource professionals What are the benefits Become a visionary leader? Tips for controlling costs and improving efficiency? Learn to? keep it simple? by making critical changes with quick, repeated Plan, Do, Check, Act Cycles? Gain appreciation for effective team work? Acquire skills to achieve patient-focused excellence? Tools to achieve increased patient safety? Understanding of nurturing and valuing staff and partners? Learn to manage for innovation by using data and appreciating experience? Identify the link between fulfilling social responsibility and promoting community health New features- Revised problem solving/process improvement model – Actual hospital/healthcare case studies – Tools for improving clinical education, staffing with limited resources and identifying processes to improve diagnosis and treatment of disease – Tools for improving delivery of services from the emergency department to radiology to laboratories Contents Foreword Acknowledgments How to Use This Book Tool Selector Chart Introduction Activity Network Diagram (AND) ? Gantt Chart Affinity Diagram Brainstorming Cause & Effect/Fishbone Diagram Check Sheet Control Chart Data Points Flowchart Force Field Analysis Histogram Interrelationship Diagraph (ID) Matrix Diagram Nominal Group Technique (NGT) ? Multivoting Pareto Chart Prioritization Matrices Process Capability Radar Chart Scatter Diagram Team Guidelines? Team Stages? Conducting Effective Meetings Tree Diagram? Process Decision Program Chart (PDPC) Problem-Solving/Process-Improvement Model: Improvement Storyboard

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