The federal government through the Nigerian Railway Corporation (NRC) has initiated an investigation into the ongoing difficulties passengers face in purchasing tickets online for the Abuja-Kaduna Train Service, which has led to ticket racketeering.

The investigation is being led by a team headed by the Deputy Director of Information and Communications Technology.

In a statement signed by the NRC’s Deputy Director of Public Relations, Yakub Mahmood, the corporation acknowledged the recent ticketing issues and outlined steps being taken to resolve them.

To address the situation, the Managing Director has appointed Mohammed Modibo Ibrahim, previously in charge of Enugu Station, as the new Manager of the Abuja-Kaduna Train Station, effective immediately.

The NRC also announced plans to increase the frequency of trains on the Abuja-Kaduna route within the next two weeks to meet growing demand.

The corporation assured passengers that efforts are underway to restore normalcy and urged the public to be patient as they work to bring the situation under control.